Learn, Evolve, Advance, Dominate
We have rebranded!
UWI-ROYTEC and the TTMA are pleased to introduce to L.E.A.D. SME Training Suite, formally the SME Toolkit Training Series!
The Trinidad and Tobago Manufacturers' Association (TTMA)
This rebranded program, which stands for Learn, Evolve, Advance, and Dominate, aims to empower SMEs both locally and regionally, equipping them with practical, actionable knowledge and cutting-edge strategies to thrive in an ever-changing market.
Each module of the L.E.A.D. Training Suite is carefully crafted to address a critical aspect of SME growth and success, ensuring that participants gain expertise in areas that directly impact their ability to grow sustainably, improve operations, and increase profitability.
Through the modules of this training suite, SME leaders and teams will be equipped with the tools needed to learn, evolve, advance, and ultimately dominate in their respective industries.
Program Objectives
The L.E.A.D SME Training Suite is designed to achieve the following key objectives:
- Learn: Facilitate knowledge acquisition by providing comprehensive training modules that cover a range of topics crucial for SME success, including business management, people management, export management, resource, operations, production & quality management among others.
- Evolve: Foster innovation and adaptability among SMEs through workshops and programs that encourage creative thinking and the adoption of new technologies.
- Advance: Help SMEs develop advanced skills and competencies that can lead to improved operational efficiency, customer engagement, and market competitiveness.
- Dominate: Equip business leaders with strategies to establish and maintain market leadership, emphasizing brand development, customer loyalty, and strategic partnerships.
Target Audience: The L.E.A.D SME Training Suite is designed for members of the TTMA and small and medium enterprises across various sectors, including manufacturing, retail, service industries, and technology. Business owners, managers, and employees who are committed to enhancing their operational capabilities and driving growth will benefit significantly from this programme.
Program Features
- Interactive Workshops: Engage participants in practical sessions that promote collaborative learning and real-world application of concepts.
- Online Resources: Provide access to a wealth of digital resources, including e-learning modules, webinars, and instructional videos tailored to the needs of SMEs.
- Networking Opportunities: Create platforms for SMEs to connect with industry experts, potential partners, and peers, fostering collaboration and knowledge sharing.
Summary
The L.E.A.D SME Training Suite represents a significant step forward in supporting the growth and sustainability of small and medium enterprises. By focusing on learning, evolution, advancement, and domination, this rebranded program aims to empower SMEs with the skills they need to not just survive but thrive in a competitive business environment.
Together, let's embrace the journey of transformation and work towards building resilient and successful enterprises that can make a lasting impact in our local and regional economies!
Programmes
Strategic Business Management
Explore the core principles and cutting-edge practices that drive organizational success in today's dynamic and competitive business landscape!
This module is designed to introduce participants to the business world and expose them to the key concepts, tools, and principles of strategy formulation and competitive analysis. The module takes participants along a journey that results in an appreciation of strategic management and will explore the managerial decisions and actions that affect the performance, survival and sustainability of SMEs. This course provides key tools for understanding market dynamics, business positioning, and strategic decision-making. The module will focus on topics such as: Profitability, Competitive Advantage, Competitor Analysis and Entrepreneurial Strategies.
By the end of this module, participants will have the strategic insights and practical tools to drive business growth, navigate complex market dynamics, and make informed decisions that align with long-term organizational objectives.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Production Management
Master the essentials of streamlining operations, improving production efficiency, and managing supply chains!
This module is a guide to the managerial principles which underpin successful production management in SMEs. It will address designing and operating the system for getting the work done. The module will address strategic planning for a manufacturing business: location, capacity, plant layout, production lead times etc. as it relates to competitiveness.
Upon completion of this module, participants will be equipped with the knowledge and skills to optimize production processes, improve efficiency, and implement effective strategies for managing resources, quality, and operations in a dynamic manufacturing environment.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Strategic Business Management
Explore the core principles and cutting-edge practices that drive organizational success in today's dynamic and competitive business landscape!
This module is designed to introduce participants to the business world and expose them to the key concepts, tools, and principles of strategy formulation and competitive analysis. The module takes participants along a journey that results in an appreciation of strategic management and will explore the managerial decisions and actions that affect the performance, survival and sustainability of SMEs. This course provides key tools for understanding market dynamics, business positioning, and strategic decision-making. The module will focus on topics such as: Profitability, Competitive Advantage, Competitor Analysis and Entrepreneurial Strategies.
By the end of this module, participants will have the strategic insights and practical tools to drive business growth, navigate complex market dynamics, and make informed decisions that align with long-term organizational objectives.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Export Management
Explore the critical components for expanding into regional and global markets!
This course covers export strategies, logistics, regulations, market analysis, and risk management, providing participants with the knowledge to successfully scale their businesses internationally. This module aims to provide SMEs with an understanding of the skills and knowledge required to conduct successful exporting activities and penetrate new markets. Key areas of focus will include developing an understanding of the trends in the international environment, conducting export-oriented market research to aid in market selection, evaluating an appropriate market entry strategy and building awareness of documentation requirements for exporting.
By the end of this module, participants will have the expertise to navigate global markets, manage export operations effectively, and develop strategies that enhance international trade and business growth.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
People Management
Develop effective leadership skills and learn to manage human capital for business success!
This module focuses on building high-performance teams, conflict resolution, employee engagement, and fostering a productive work environment. This module will also expose business owners to some of the dynamic elements of managing people. The main objective of the module is to provide SMEs with the fundamental knowledge and skills to effectively administer the human resources function in their businesses. Participants will gain an understanding of the various economic, technological, social, and legal forces that will have a significant influence on the design of effective HR systems and practices for SMEs.
Upon completing this module, participants will be empowered with the skills to lead and motivate teams, foster a positive work culture, and effectively manage talent to drive organizational success and employee engagement.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Customer Relationship Management & Sales Generation for SMEs
Enhance customer loyalty and drive sales with targeted strategies for relationship management!
This course delves into customer retention, effective communication, sales tactics, and customer-centric strategies to increase revenue and build a strong customer base. This module will provide a solid foundation to Customer Relationship Management (CRM), give a comprehensive understanding of the three components that make up an effective CRM strategy and demonstrate the practical applications of CRM software in different sectors. CRM is one of the most important components in any organisation’s business model to support sustainable growth. It’s more than a software and supports a methodology that helps businesses attract the right type of customer, engage and nurture them using different sales strategies to grow their business.
Upon completing this module, participants will be equipped with the tools and strategies to build strong customer relationships, enhance sales processes, and drive growth for small and medium-sized enterprises through effective CRM and targeted sales generation techniques.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Information & Communications Technology Management
Learn to leverage technology to streamline business operations, improve efficiency, and gain a competitive edge!
This module aims to provide SMEs with a real-world understanding of how to make their businesses more competitive by aligning business strategy with Information and Communications Technology strategy, thus delivering value for a business and supporting business success. Information systems are one of the major tools available to business managers for achieving operational excellence, developing new products and services, improving decision making, and achieving competitive advantage.
Upon completion of this module, participants will have the knowledge and skills to effectively manage ICT resources, drive technological innovation, and leverage digital solutions to enhance organizational performance and competitiveness.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Quality Management
Develop a strong understanding of quality control systems, continuous improvement methodologies, and industry standards!
This module will provide an in-depth, hands- on approach to Total Quality Management and Process Improvement (TQM). Focus will be placed on the Principles and Philosophy enshrined in TQM; Process Improvement Tools and Techniques and the role of SMEs in creating a supporting environment that is conducive to and facilitates TQM. The module will expose business owners to the principles of quality management, how to create customer-driven strategies, how to gather feedback from clients and how to design simple cost-effective structures for carrying out quality efforts.
By the end of this module, participants will be equipped with the tools and techniques to implement robust quality management systems, drive continuous improvement, and ensure organizational excellence in products and services.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Innovation & New Product Development
Gain insights into fostering creativity and driving innovation within your business!
Innovation and new product development is a crucial factor in ensuring the survival of SMEs, especially amidst the rapid rate of market and technological changes. This module will delve into the major steps in the new product development process, creativity and innovation and the product life cycle in respect of the long-term profitability and growth of a company.
Individuals and companies who pursue this programme will better be able to identify emerging market trends, foster a culture of innovation, develop customer-centric products, and effectively manage the entire product development lifecycle from concept to commercialization, ultimately driving sustainable business growth and competitive advantage.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Resource & Operations Management
Learn to efficiently manage both physical and human resources to optimize productivity!
This module treats with the process of using a company’s key resources in the most efficient way possible, on a daily basis. These resources can be primarily categorised as money, materials, manpower and machines. Business owners need to ensure that the right number of resources are available at the right time, in the right department of the organisation. Critical to their success is an understanding of production planning and procurement strategies. By completing this module, participants will gain the skills to optimize resource allocation, enhance operational efficiency, and drive strategic decision-making to improve overall organizational performance and sustainability.
Click here to see the next scheduled date for this programme
Want this programme for your company? Click here to be contacted by an agent
Programme Benefits
- Holistic Development: A well-rounded curriculum covering all facets of SME growth—from strategy to execution.
- Practical, Actionable Insights: Each course is tailored to provide real-world strategies that can be implemented immediately within your business.
- Expert Instruction: Learn from industry professionals with practical experience and a deep understanding of SME challenges.
- Networking Opportunities: Connect with other SME leaders and experts to share insights, challenges, and solutions.
- Flexible Learning: The programme is designed to accommodate the busy schedules of SME owners and employees, offering online learning options.
Who Should Attend?
- SME owners and managers who want to expand their business potential.
- Entrepreneurs looking to optimize their operations and scale effectively.
- Teams within SMEs who seek to develop specialized skills in key management areas.
Join the L.E.A.D. SME Training Suite today and LEARN how to strategically position your business for success, EVOLVE to meet changing market needs, ADVANCE through operational excellence, and DOMINATE in your industry!
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Further Information and Contact
For more information, please call 225-1299 ext. 2110, 2119 or 702-3540, 799-4898 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
You may also contact:
Ms. Genevieve Julien
Manager - Corporate Training & Community Engagement
UWI-ROYTEC
Tel: 225-1299, Ext. 2180
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
