Applied AI for Professional & Personal Use (Level 2)

Cost: TT$1,500

Overview

As AI tools become part of everyday work and life, effective use depends on two things: choosing the right tool and giving it clear, practical instructions. Professionals and individuals are now expected to apply AI purposefully, not casually, across tasks such as research, writing, planning, learning, communication, and decision-making.

This four-day programme builds on Level 1 and focuses on applied use of multiple AI tools for real professional and personal tasks. Participants learn how to use improved prompting techniques as a practical skill to get better results from AI tools, without turning prompting into a technical discipline.

The course is demonstration-driven and hands-on. Participants actively use AI tools during sessions, observe how small changes in instructions affect outputs, and learn how to refine results using judgment and context.

Outcomes

After attending this workshop, participants should be able to:

1. Confidently use multiple AI tools for professional and personal tasks
2. Improve AI results through clearer, more purposeful instructions
3. Select appropriate tools and approaches based on task needs
4. Critically evaluate and refine AI-generated outputs
5. Integrate AI tools responsibly into daily work and personal routines

Transition from understanding AI to mastering it! Enrol now for our Applied AI for Professional and Personal Use (Level 2).

Interested? Click or Tap Here!

Corporate Etiquette & Protocol

Cost: TT$1,450

Overview

Corporate Etiquette and Protocol are essential elements of personal and professional development. They help individuals create a positive and lasting impression on others, establish good communication, and build strong relationships.

This training course covers the historical perspective of etiquette, international treaties and expectations and all practical aspects of a positive projection of corporate etiquette.  The course also embraces aspects of customer service and ends with a focus on the correct protocol with respect to our national emblems as an expression of our nationhood. A competent knowledge of Protocol and Corporate Etiquette provides the gloss that turn occasions from the ordinary to the extraordinary.

Outcomes

At the end of this course participants will:

1. Have a firm grasp of the international expectations and rules of Protocol and the written and unwritten rules which make up the body of Corporate Etiquette.
2. Know the principles and practice of correct, professional, and culturally sensitive interaction with persons holding high office in the private sector, and state officials in government.
3. Know how to make a good impression and avoid causing offence or embarrassment in high profile situations.
4. Know how to arrange seating for the Head Table and for formal Events and Conferences.
5. Know the essentials of good customer service and its importance to the brand of the organization.
6. Know how to dress appropriately in casual and formal situations and in the corporate environment.

"Enhance your professional presence, master protocol—enroll in our Corporate Etiquette & Protocol course today and master the skills that set you apart in the business world!"

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Small Business Series - Strategic HR for Business Growth

Cost: TT$950

Overview

This course is designed to transform the Human Resources function from an administrative cost center into a strategic driver of business growth. Participants will learn how to align people operations with the overarching business model, ensuring that every HR initiative directly supports organisational expansion and contributes to measurable bottom-line results.

Outcomes

After attending this workshop, participants will be able to:

1. Recruit key employees for their organisation
2. Apply relevant labour laws in alignment with industry standards
3. Design compensation packages linked to the business model
4. Link employee performance with the achievement of strategic goals
5. Operate the business efficiently through the use of technology and data

Transform HR from a support function into a strategic advantage. Enrol now and master the strategies for aligning people, performance, and profit!

Interested? Click or Tap Here!

Investigative Interviewing & Report Writing

Cost: TT$1,595

Overview

A thorough and effective investigation is essential for maintaining a safe, compliant, and productive workplace while protecting your organization from legal risks. This comprehensive Investigative Interviewing & Report Writing course guides you through the key steps of a successful investigation, with a focus on sensitive issues like sexual harassment, discrimination and other workplace issues such as larceny, violence, and drug and alcohol use. The course highlights the unique challenges each type of issue presents and equips you with the tools to handle them appropriately.

Participants will learn the critical components of a proper workplace investigation, from initial action to final decision-making, and understand the key choices employers must make throughout the process. Organizations often prefer to avoid workplace issues, but when they arise, conducting a fair and thorough investigation can safeguard against costly legal claims and potential lawsuits. A poorly conducted investigation can inadvertently provide employees with the grounds to accuse employers of discrimination or unfair treatment, leading to significant legal and financial consequences.

This course offers a solid foundation to help investigators navigate complex workplace issues with competence and confidence, ensuring that each investigation is handled with professionalism and integrity. By mastering the techniques and strategies taught in this course, participants will be better equipped to protect their organization while fostering a fair and respectful work environment.

Outcomes

At the end of this course participants will be able to:

1. Develop the basic skills in conducting an effective investigation;
2. Know what are the fundamental steps to a successful investigation;
3. Understand the common investigation mistakes;
4. Investigate common workplace problems such as sexual harassment, discrimination, drug and alcohol use.
5. Compile investigative reports.

"Master the skills of investigative interviewing and report writing – enroll today to enhance your ability to conduct thorough, effective investigations and protect your organization!"

Interested? Click or Tap Here!

Fundamentals of Anti Money Laundering & Counter Terrorist Financing (Level 1)

Cost: TT$1,950.00 (Non-ACPTT Members) / TT$1,650.00 (ACPTT Members)

Overview 

This program offers an in-depth understanding of global Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF) frameworks, essential for protecting the modern financial system. Students will learn about financial crime typologies, from traditional methods to new threats like those involving digital assets and cybercrime. The curriculum emphasizes a risk-based approach to identify, assess, and mitigate risks across various clients and products.

The course covers contemporary issues like Know Your Customer (KYC) and Customer Due Diligence (CDD), sanctions screening, and suspicious activity reporting. We'll examine the legislative landscape, including Financial Action Task Force (FATF) standards and the role of Financial Intelligence Units (FIUs).

The program also addresses ethical and reputational risks, equipping students with the strategic knowledge and skills to manage effective compliance programs in a dynamic regulatory environment.

Outcomes

After attending this workshop, participants should be able to: 

1. 1. Protect their organization against the latest money laundering/ terrorist financing techniques
2. Identify vulnerable and potential areas of risk and recognize potential offenders.
3. Formulate an effective anti-money laundering strategy
4. Effectively write Suspicious Activity Reports
5. Minimize the effects of money laundering in their organization
6. Successfully navigate the legislative landscape
7. Conduct sound and robust customer due diligence
8. Apply the latest techniques for scoring the risks of customers, products, and operations
9. Effectively execute their role as a Compliance Professional 

"Strengthen your compliance knowledge and protect your organization, enrol in our Fundamentals of Anti Money Laundering & Counter Terrorist Financing (Level 1) course today!" 

Interested? Click or Tap Here!

FREE Live Webinar: How AI Can Help Your Business

Cost: FREE

Overview 

AI is changing how many businesses operate, communicate, market, and make decisions.

Register now for our free webinar and get a practical introduction to how AI can help your business improve efficiency and support growth.

Click or Tap Here to Register: https://uwi-roytecaiwebinar.live/

Supervisory Skills - Managing People & Performance (Level 1)

Cost: TT$1,450.00

Overview 

Welcome to the Supervisory Skills – Managing People & Performance (Level 1) workshop, a comprehensive four-day program designed to equip supervisors, with the essential skills to effectively manage and enhance team performance in today’s evolving work environment, where they play a crucial role in driving productivity and fostering organizational success. 

This hands-on workshop focuses on the core competencies supervisors need to motivate, guide, and support their teams to achieve exceptional results. Participants will learn proven strategies to manage performance, improve communication, build strong relationships, and address challenges with confidence. With the workplace continuing to change, supervisors must be agile and equipped with the skills to lead their teams through periods of transition, innovation, and growth. 

By the end of this course, supervisors will be empowered to contribute meaningfully to their team’s productivity, boosting morale and engagement, and ultimately helping their organization thrive in an increasingly competitive landscape. 

Outcomes 

At the end of this course participants should be able to: 

1. Identify the key roles of a supervisor. 
2. Describe how emotional intelligence aids in managing people and performance. 
3. Discuss the four (4) components of the GROW Model for coaching team members' performance. 
4. Employ the ADKAR Model to assess your individual and team members' readiness to embrace change. 
5. Develop solutions to the most common challenges experienced with delegating. 
6. Re-energise the team for improved productivity. 

Ready to enhance your leadership skills and drive your team's success? Enrol today and start mastering the strategies that will empower you to lead with confidence and achieve exceptional results!

Interested? Click or Tap Here!

Vibe Coding Bootcamp: Building Apps and Websites with AI

Cost: TT$1,000.00

Overview 

Artificial Intelligence is changing how digital tools and software applications are created.

AI-assisted development platforms now allow professionals, entrepreneurs, and students to build apps, websites, and digital tools without traditional programming knowledge.

This programme introduces Vibe Coding, a modern approach to building applications by working with AI-powered development platforms.

Participants will learn how to translate an idea into a working application by guiding AI to generate structure, pages, layouts, and functionality.

The workshop is highly practical. Participants will observe live demonstrations, practise building simple applications, and refine their results during the sessions.

The emphasis is on practical application development rather than coding theory.

Outcomes

After attending this workshop, participants will be able to:

1. Understand the concept of Vibe Coding and how AI-assisted development platforms are changing software creation.
2. Translate a business or project idea into a structured application concept.
3. Use AI-assisted development platforms to generate the structure of apps and websites.
4. Create basic application pages, layouts, and simple functionality.
5. Refine and improve AI-generated applications through iterative instructions.
6. Develop simple prototypes that can be expanded into usable tools or websites.

Interested? Click or Tap Here!

Small Business Series - Small Business Finance for Entrepreneurs

Cost: TT$950.00

Overview 

This intensive 4-day course is designed to provide entrepreneurs and budding entrepreneurs with the essential financial management tools and knowledge needed to build and sustain a successful business. Through a dynamic blend of theoretical insights, practical applications, and interactive discussions, participants will gain the confidence to navigate the financial challenges that come with entrepreneurship. Each day is thoughtfully structured to cover key areas of small business finances, including, record keeping, tax planning, accessing loans and grants, and working capital management, among others.

By the end of this course, participants will be empowered to confidently manage their business finances, make strategic financial decisions, and ensure long-term profitability and sustainability.

Outcomes 

At the end of this course participants will be able to:

1. Understand the importance of accurate financial record keeping.
2. Develop strategies for effective tax planning.
3. Navigate the process of accessing loans and grants.
4. Manage working capital efficiently.
5. Apply budgeting and financial forecasting to their business.
6. Identify and manage financial risks.

"Ready to take control of your business's financial future? Enroll in our Small Business Finances for Entrepreneurs course today and gain the skills you need to succeed!"

Interested? Click or Tap Here!

Quality Management (TTMA)

Cost: TT$1,250.00 (Non-TTMA Members) / TT$750.00 (TTMA Members)

Overview

This engaging online workshop offers participants a deep, hands-on approach to Total Quality Management (TQM) and Process Improvement. Designed for professionals looking to strengthen their quality management skills, the course provides a comprehensive understanding of the principles and practices that drive organizational excellence. The workshop will focus on the Principles and Philosophy enshrined in TQM; Process Improvement Tools and Techniques and the role of Participants in creating a supporting environment that is conducive to and facilitates TQM.

Throughout the workshop, participants will explore actionable strategies for integrating TQM into their organizations, ensuring a robust framework for consistent quality and continuous performance improvement. By the end of the course, participants will be equipped with the skills to lead and contribute to successful quality management initiatives that drive long-term success.

Outcomes

At the end of this course participants will be able to:

1. Demonstrate knowledge about TQM and the tools and techniques associated with Process Improvement
2. Understand their (new) roles in leading the TQM implementation process
3. Examine and reaffirm their commitment and support of the Vision, Mission and Values of their Organization.
4. Evangelize the "Quality Word" to all Staff; thereby strengthening communication and information flow pertaining to Quality and Customer Satisfaction throughout the Organization.
5. Apply tools and techniques associated with TQM and the Improvement of Business Processes.

"Unlock the power of quality management—enroll in our Quality Management course today and start driving excellence and continuous improvement in your organization!"

Interested? Click or Tap Here!

Effective Business Writing: Using AI to Enhance Your Writing Skills

Cost: TT$1,450.00

Overview 

In today’s fast-paced digital workplace, effective writing is essential to professional credibility and impact. Effective Business Writing: Using AI to Enhance Your Writing Skills is a focused four-day workshop designed to strengthen your communication skills while introducing the practical use of AI as a writing partner.

Participants will refine core writing techniques - clarity, structure, tone, and style, while learning how AI can support drafting, editing, and idea generation. The course emphasizes ethical, responsible use of AI to enhance authenticity, productivity, and creativity, allowing you to produce polished, compelling business documents with greater efficiency. Join us and transform your writing into a strategic asset in the digital age.

Outcomes 

At the end of this course participants will be able to: 

• Write clear, engaging business documents with support from AI tools
• Improve structure, tone, and style using AI-driven insights
• Produce visually appealing and digitally optimized documents
• Strengthen proofreading and editing through AI-assisted refinement
• Apply ethical principles and best practices when using AI in writing
• Adapt to emerging AI technologies to maintain strong and competitive communication skills

"Unlock the power of AI to elevate your writing—enroll in our Effective Business Writing course today and master the skills to communicate with clarity and impact!"

Interested? Click or Tap Here!

Coaching & Mentoring

Cost: TT$1,450.00

Overview 

One of the most impactful strategic responsibilities of any manager is to nurture and develop the talent within their organization. Coaching and mentoring are powerful tools that managers can leverage to unlock the full potential of their team members, driving both individual and organizational success. By cultivating these skills, managers can accelerate the knowledge transfer process, enhance the technical skills of their staff, and create a strong foundation for succession planning.

This dynamic four-day workshop is specifically designed to empower managers with the essential coaching and mentoring techniques that foster growth, engagement, and high performance. The intent is to be able to positively influence employee engagement and productivity through feedback, motivation and guidance. 

By the end of the workshop, managers will be equipped with the practical tools and strategies needed to inspire, mentor, and empower their teams, fostering an environment of growth, learning, and enhanced performance.

Outcomes 

After attending this workshop, participants should be able to:

1. Establish rapport with others as a precursor to effective coaching and mentoring.
2. Seek out and establish relationships with mentors to enhance their own performance.
3. Build effective mentoring relationships within their virtual teams.
4. Put into practice core coaching skills of building trust, rapport and effective listening.
5. Establish goals and well-formed outcomes, identify, and enable resources for success.

"Transform your leadership approach—enroll in our Coaching & Mentoring course today and unlock the full potential of your team!"

Interested? Click or Tap Here!